Frequently Asked Questions
Find answers to common questions about our storage facility, units, pricing, and policies. Can't find what you're looking for? Contact us directly.
What size storage unit do I need?
The right unit size depends on what you're storing. A 5x10 unit works for boxes, seasonal items, and small furniture, a 10x10 fits a one to two-bedroom apartment, and a 10x20 can hold the contents of a multi-bedroom home. We also offer large commercial bays from 750 to 2,275 sq ft. Visit our size guide or contact us at (860) 316-4481 for a personalized recommendation.
What are your access hours?
Our facility offers convenient access hours to fit your schedule. Contact us at (860) 316-4481 for current hours and access details.
Is my stuff safe in your storage units?
Absolutely. Deep Root Self Storage features 24-hour video surveillance to help keep your belongings protected around the clock.
What types of units do you offer?
Deep Root Self Storage offers drive-up self-storage units in three sizes: 5x10, 10x10, and 10x20, plus large commercial bays (25x30, 35x35, and 65x35) for contractors, equipment, and business inventory. See our size guide for details and current availability.
How do I rent a storage unit?
Renting is easy! You can reserve a unit online through our website, call us at (860) 316-4481, or visit our facility in person. We offer flexible month-to-month leases with no long-term commitment required.
Can I access my unit anytime?
We provide generous access hours so you can reach your belongings when you need them. Check our access schedule or call for details about after-hours access options.
Do you have vehicle or RV storage?
No. Our Plainfield facility does not offer vehicle, boat, or RV storage. We offer enclosed drive-up units (5x10, 10x10, and 10x20) and large commercial bays for household goods, equipment, and business inventory.
What payment methods do you accept?
We accept major credit cards, debit cards, and electronic payments for your convenience. Auto-pay is also available so you never miss a payment.
Ready to Get Started?
Find the perfect storage unit for your needs. Reserve online or give us a call today.